Subprocessors
1.About this list
A "subprocessor" is a third party we engage to process personal data in connection with providing the Service. We perform due diligence on each subprocessor and contractually require appropriate security and data-protection commitments. Specific providers may vary over time; the categories below reflect the types of subprocessors we use.
2.Infrastructure & platform
| Provider | Purpose | Location |
|---|---|---|
| Vercel | Application hosting, edge delivery, analytics & performance | United States / global edge |
| Microsoft Azure | Cloud database (Azure SQL) and managed infrastructure | United States / region of deployment |
| Redis / managed cache provider | Queueing and caching for background sync jobs | United States / region of deployment |
3.Communications & support
| Provider | Purpose | Location |
|---|---|---|
| Transactional email provider | Account, verification, security and service emails | United States |
| Payment processor | Subscription billing and payment processing | United States / global |
4.AI providers
| Provider | Purpose | Location |
|---|---|---|
| Anthropic / LLM provider(s) | Generating AI summaries, answers and report narratives from your data; not used to train general-purpose models | United States |
AI providers process only the data needed to produce the output you request and are contractually prohibited from using your Customer Data to train their general-purpose models. See our Privacy Policy for details.
5.Connected Platforms
When you connect an advertising or analytics account, the relevant platform (such as Google, Meta, TikTok, LinkedIn, or Google Analytics) is the source of your data and an independent controller of your relationship with it. These platforms are governed by their own terms and privacy policies, not this list, but are noted here for transparency.
6.Notice of changes
We will update this page when we add or replace a subprocessor. Customers subject to our DPA may subscribe to notifications and may object to a new subprocessor on legitimate data-protection grounds by contacting privacy@avaloncol.com.